Sub-par leadership squander big potential - Recensione dipendente - Dipendente anonimo presso Metromile

Leadership is comically sub-par, particularly CEO and CFO. Decision making is not grounded in reality and company reverses course every quarter. Numbers are simply made out of thin air and there is lack of alignment on key objectives. Product team has first among equals status, but is held least accountable. Attitude around product improvement and UX is lackadaisical, and product is so buggy that it is the single biggest hindrance to growth (embarrassing for a company which claims to be a tech company first). A significant investment was made over the last year to revamp the Marketing, Comms and Sales functions (new CMO, VP/Director level hires) who went about assembling a high-class team and reversing some of the legacy practices. Just as things were beginning to trend upwards, the leadership decided to change course and lay off the entire function. This is baffling fir a company who’s product-market fit couldn’t be any better during the Corona-virus crisis which is when the layoffs occurred. Some of the recent hires (0-3 months into the tenure) left good careers who were left in limbo without even getting a chance to prove their mettle. If the financial situation was so dire, why not pause hiring first. This is a total failure of leadership at an ethical level.