Good for Crafts, Horrible for Coupons - Recensione dipendente - PT Customer Experience Manager presso Michaels

3,0
9 set 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly staff, 30% employee discount, interesting products, fun environment

Svantaggi

Hours- they will use you where they need you but when you have a request to work a different day/time it's like starting a new world war. Coupons - the customers are brutal over the coupons and the company has a horrible policy where we don't supply them in store, yet we have a backup if needed...?? If a customer finds this out they will ALWAYS ask for the coupon behind the counter even though it's against policy, and if we explain the policy they look at us as if we are ruining their life. It puts the staff in an awkward no-win position.

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5,0
16 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Had a really lovely recruiter w/ clear email communication back and forth. Process was a phone screen followed by an interview.

Svantaggi

Interviewers were slightly late to the interview. Lots of technical questions, no leetcode style ones though.

3,0
24 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Relatively easy job, lots to keep you busy and moving if you hate a stationary job. Easy to keep moving up from this role. The right team will make this your favourite role! Perfect job if you enjoy being the solution for everyday problems (just get your pay's worth).

Svantaggi

Far too many hats, as Michaels tends to understaff. Can be a real slog with lack of support for training and followup coachings for cashiers. Hard to recommend this job long-term due to typically low entry pay, and pay gaps in similar management roles caused by company decisions over the last half decade or so.

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