Honest feedback that hopefully will be constructive - Recensione dipendente - Dipendente anonimo presso Micro Center

3,0
2 apr 2021
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Micro Center retail store is the real deal. The associates up to the GMs, DMs and corporate leaders genuinely do care about ensuring customers have the best possible experience in the store. This is indeed supported at the corporate level. I feel they have a good long term strategy to remain competitive in an extremely challenging segment. I hope this continues into the future. Even as a former employee, I plan to still shop at Micro Center.

Svantaggi

The corporate office has many well-intentioned and highly intelligent leaders that REALLY know the store and the marketplace very well. Highly tenured staff in multiple roles. However, over my tenure there, I've learned that leadership's view of the culture does not align with everyone else's perception of it. This opinion gap is important. The culture, based on whom you report to, can be highly toxic. I've witnessed and/or have been involved in countless conversations over the years that include down-talking, constant interrupting, public scolding, blaming, even swearing unnecessarily. I often wonder sometimes are they even aware of this? As I said, these are well-intentioned and good people. When you spend time away from the office for example and have a beer with them, you learn quickly they are people too. We actually had an internal culture improvement initiative which I felt had potential but appears to have been scrapped. My opinion is this: Most of the people and leaders at Micro Center are good people that want you to succeed. From everything I have learned and heard from others, it is only a select couple of people very high up (who shall remain nameless) who are spreading toxicity from the top down throughout the organization. This is such a shame. Because I genuinely want better for everyone there. Including those people.

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Risposta di Micro Center
5y
We truly appreciate you taking the time to put your thoughts in writing. Fortunately we are going to start our Focus 3 sessions again shortly - I'm happy to hear that you found value in those sessions. Your balanced perspective and genuine care for our associates and our Company is evident and will be shared at the Executive level. Please feel free to reach out to me directly at 614-850-3150 and best wishes in your new endeavor. Sincerely, Angie Miller VP-HR

Esplora altre recensioni su Micro Center

5,0
3 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Really enjoyable work environment with passionate employees. Flexible hours as well.

Svantaggi

Nothing. Really enjoyed my experience here.

2,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I like the people I work with and the customer interactions that come with the job.

Svantaggi

The management and the pay leave a lot to be desired. I have raised concerns about the department and store as a whole, such as web pick up or the service customers receive from some of my coworkers in the department but it gets ignored. In my opinion, the current GM is too corporate focused and has little concern for associates. My store pays $4/hr during closed hours. If your sticker is not on something, you’re not getting paid. In less busy departments, such as consumer electronics or Apple, I have had days where I’ve spent more on gas than I earned in a day and I’ve had friends say the same. With the way the pay is calculated, whenever you go an hour without selling or are on the clock during closed hours, your average hourly pay goes down. In some departments, it directly affects your commission rate but even in the departments that it doesn’t, your average hourly is used to calculate vacation/holiday pay. That means that just by showing up for an opening shift in a slower season, your PTO value can go down for reasons outside your control. Past that, I was promoted into a department I do not want to be in. I’ve asked to be demoted to something I enjoy more and have been told that it is a “bad idea”. Out of the five sales managers in the store, I feel like there is only one who I can discuss things with and actually get quality feedback from but since they are not my department manager, they can’t do anything. Now I hear the general manager and my sales supervisor tell other associates I am doing bad and I just laugh it off with “well I told them I didn’t want this role, why would I be good at it?”. It’s embarrassing.

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