Great Stepping Stone Job - Not Much After - Recensione dipendente - Service Desk Technician presso MicroMenders

2,0
28 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good exposure to different technologies. Relaxed work environment allows downtime when it's slow, many bring in iPods to play games. No disciplinary action is taken. Can always escalate tickets you don't want to do to Service Desk Engineers.

Svantaggi

Unreliable coworkers, they will come in late, or drop the ball on scheduled tickets. Bottom market rate, slow to earn raises, and you will often be two or more pay grades below what your skillset is, Due to vase technologies, you will have to learn an off hand system for use of one client. High client and employee turnover, produces lack of training or documentation to support clients.

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5,0
3 mar 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary and management, free lunch sometimes

Svantaggi

Work life balance is the only con

1,0
12 ott 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Can work distributed/remote if you want. Mostly you get left alone once you earn your stripes. Cell phone bill reimbursement is kinda cool.

Svantaggi

Website hasn't been updated since 2004. Way low salary for SF Bay Area. No salary transparency or consistency and no clarity on what you can do to get a raise or what the pay bands are. No consistent COL adjustments. Zero work-life balance: your vacations, wedding days, honeymoons, bereavement, you name it, it will be interrupted with a fire drill and you will be called until you pick up. Cheap, low quality equipment to use. Company doesn't provide tools or cables, you're expected to purchase, though if you can bill it back to a client, you can probably get reimbursed. Office location is extremely inconvenient, much easier to avoid going in if at all possible. Easier to hotel out of client sites, and they tend to have better food. Clients can be extremely abusive, management sides with them as long as they pay their bills. Hemorrhaging clients, not clear if they will be able to survive much longer in an extremely competitive market.

3
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