Worst company I have ever worked for - Recensione dipendente - Customer Service presso Midland Heart

1,0
1 lug 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There wasn't many besides the somewhat competitive pay and a nice building.

Svantaggi

I worked here for over 10 years and would not do it again if my life depended on it. A hierarchy system of incapable Management and staff covering for each other and dealing out every and anything to anyone who doesn't want to join the "gang". The culture here will do a number on your mental health and the facilities they have in place are merely imagery. Save yourself the trouble of joining this company, they are looking for souless robots who would mindlessly trample both their colleagues and customers. Steer clear of this company as you are likely to be demeaned, bullied, dismissed, lied to and given fathom carrots to keep this waste of time going.

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5,0
12 lug 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good place to work

Svantaggi

No cons at all All is good

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Risposta di Midland Heart
2y
Thank you for sharing your comments. We’re delighted to hear you enjoyed being part of our team and benefited from the work we’ve done to create a positive working environment for all colleagues. That’s something also recognised on a national scale this year with us being placed in the top 50 large companies to work for by Best Companies.
4,0
4 mar 2023
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Open office is nice if you enjoy being sociable. Managers do listen to your concerns. There's a culture of discussing ideas freely.

Svantaggi

Can be a bit hierarchical at times.

1
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Risposta di Midland Heart
3y
Thank you for sharing your feedback with us and for recognising the work we’ve been doing to collaborate with our colleagues to continue building inclusive working environment where everyone feels supported to thrive in their career. Along with providing specialist training for our managers so they are well equipped to support their teams, we seek regular feedback through our employee body, our Colleague Champions, who are always on hand to listen to feedback from colleagues and share with senior leaders. We also encourage colleagues to take part in our annual b-heard survey, and we’re delighted to say we were named by Best Companies as one of the top 50 large companies in the UK to work for in 2023 based on their feedback in our most recent survey. Following the feedback, we’ve launched our Your Voice in Action campaign, continuing to take action on the important issues that matter to our colleagues as highlighted in the survey. We’re always open to new ideas on how we can develop our offering and working environment, and we’d encourage you to share any ideas with us by emailing AskHR@MidlandHeart.org.uk.
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