Poor management - Recensione dipendente - Early Childhood Educator presso Mini Masterminds

1,0
16 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

New centres with new facilities.

Svantaggi

No support for educators and directors even when you need to reach out to Area Managers. Unfriendly faces from Head Office or managers, feels like you are being watched. No friendly greetings and not approachable. Many issues with management ignoring family requests or complaints, most complaints linked to families accounts being overcharged and no refunds to their accounts. Lack of training for educators especially if you have little experience in the industry. Poor induction for educators, learn as you go.

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1,0
4 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Beautiful centres, beautiful words (to capture more clients). The reality is that it's hard to keep high standards of excellence when the centre is understaffed. It was a new centre, so everything was running smoothly. Enough staff in every room to set up nice activities, until the company decided to focus on opening more and more centres. They took some of our staff members and cut out the monthly budget, leaving our centre understaffed. The level of stress was hard to handle, and this caused the team to argue for nonsense. The pressure was too much. Combining rooms every day to meet the ratio requirements. Babies and preschoolers in the same room. Impossible to set up activities accordingly. Accidents happen here and there, on top of all the cleaning every time and the demands to follow the programs. People have to stay back every day, having no certainty of when you'll finish your shift. This was exploitation, so I had to leave for my mental health.

Svantaggi

Understaff Cleaning all day (like every childcare) No answers from head office to source staff Disappointing because this is a big company. It should run better.

3,0
7 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great environment, families and educators.

Svantaggi

Not enough staff to support us with breaks, programming and iss

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