Stay away from Investor Services -The Call Center - Recensione dipendente - Dipendente anonimo presso MissionSquare

2,0
25 gen 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly Environment, Good Benefits

Svantaggi

They do care one bit about their employees well being. When there is 2 ft of snow they still will not close down they expect you to come to work even when it is physically impossible to do so and act like you aren't dedicated enough if you can't make it. In the call center they make you worked forced overtime and give you free food usually not the best because the person who orders is already doing way too much work and orders whats easiest but you constantly work overtime. They have a turnover rate of 3-9 months because be cannot take the terrible conditions from the director who is self serving and only sees people as stats and numbers not people with actual lives. HR does not care because all they will say is try to get your stats up or you know we are under staffed but we have been fully staffed and they could not hold the people because the conditions are so bad with micromanaging they have hired a glorified overseer and none of the stats are better. the call center runs like a plantation and will ruin your work ethic because you will begin to not care at all.

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5,0
22 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people and culture are generally supportive, and it’s easy to find teammates willing to help you succeed. The work feels mission-driven, which adds a sense of purpose and makes day-to-day projects feel meaningful. Overall, it’s a stable environment where you can build solid experience!

Svantaggi

Some processes can take a bit longer due to multiple layers of review and approvals, which is understandable in a structured environment. This can occasionally slow momentum when timelines are tight, but with clear communication and planning it’s usually manageable. Over time, you learn how to navigate the cadence and keep projects moving forward.

4,0
6 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My direct manager and team was mostly great I had a lot of autonomy about how I did my job The clients are mostly good

Svantaggi

Some bad behavior goes unpunished by management, not always a great audit chain on things Everything here takes a ton of time and is a production, a new service that was supposed to launch in March is now indefinitely delayed for no good reason. Feels like there is a lot of finger pointing on why things aren't moving forward CEO is very concerned about being a "cool guy"

1
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