Shape the Future of Global Payments with a Winning Team - Recensione dipendente - Managing Director presso Modulr

The best people to work with - most of which were victims of mass layoffs

The recent layoffs obliterated the little trust we had left in leadership. Most of the best people in the business were let go, and those remaining are now expected to absorb already impossible workloads while leadership continues to change strategy every week. They seem to have discovered AI so apparently we don't need people anymore. The commercial and operations teams were already under immense pressure before the cuts. With less people, customers are definitely going to receive even worse service than they already have been. The layoff announcement itself was one of the most cold, impersonal, and tone-deaf displays of leadership I've witnessed. They broke the news with an AI written speech with no accountability. Great going! Morale has never been flatter and the talented ones left at the company are voluntarily deciding to quit, because why wouldn't you? Modulr is unstable, directionless, and disconnected from reality. Senior leadership has managed to gut teams, overload the people who remain, and drive away talent in one spectacular own goal. If you're looking for stability, competent leadership, or a company that values its people, look elsewhere.

Some really nice people to work with and few people that know their stuff

A whole lot of shambles really. Most people right from CEO don’t have a clue what they’re doing. Be careful! It’s a one-man business literally and you can get fired anytime for no reason. An embarrassment to proper Fintechs. Not a place to work, Seriously, from procedures to systems (including the AI they scream everyday), it’s all shambles and using a lot of unqualified people for serious roles. They stick request for reviews in your face every quarter as a tick box but actually do not listen to anything you say and will instead gaslight you. Go elsewhere, not at all a good place to work and probably financially struggling with so much redundancies.