From cool to corporate - Recensione dipendente - Customer Success Manager presso Momentive Software

2,0
1 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It’s great to do good work supporting nonprofits

Svantaggi

We are undervalued for the work we do, both financially and qualitatively. The paths for growth remain unclear and there is no internal site for employment opportunities. Since the acquisition new upper middle management has completely forgot their roots and are treating employees as expendable. The learning curve post acquisition has been steep and not thorough, causing CSMs and other client facing folks to get the brunt of displeasure that isn’t their fault. What was once many (in this case, 3 event fundraising) companies with a close knit culture that cared about employees is now a corporate conglomerate only interested in the bottom line. We still don’t have a company handbook that has our rules, regulations, maternity leave, general how-tos, etc in it. When asked we are told it is because there are many different rules in different areas which seems as though they are looking to screw those not in states with good laws. They took away our unlimited PTO. Apparently it is coming back but no official announcement has been made so I imagine they’d prefer people not take the accrued pto and just lose it before going back (if we go back).

Esplora altre recensioni su Momentive Software

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work/life balance and time off benefits

Svantaggi

Pay could be higher for the role

2,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- The product was pretty good a well-liked by customers - Solid work/life balance - Every holiday under the sun was PTO

Svantaggi

- Leadership did nothing when issues were brought to their attention and empty promises became the norm. - Unfair lead distribution and favoritism across the board, - Base pay is absurdly low for a closing role and is far less than most SDR roles start at. Makes me wonder how little Momentive is paying their actual BDR/SDRs. - Not possible self-source the pipeline coverage needed to make quota given the low deal size and transactional nature of the sale. - So many executive leadership changes it became hard to keep up. The latest iteration is completely out of touch and more serve as mouth-pieces for TA.

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