Work hard and you will be rewarded - Recensione dipendente - Customer Success Manager presso MongoDB

4,0
18 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good compensation Good investment in learning and development - you get the chance to try new things Excellent team of some of the best CSMs in the industry Structured processes and clear customer journey Strong vision and direction for CS and the company overall

Svantaggi

Work life balance can be tough - this is a demanding role Change is constant and there can be a lot of fire drills Moving laterally into other teams isn't as easy as in other places I have worked

Esplora altre recensioni su MongoDB

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Development, Comp, shares, work from home

Svantaggi

Big Machine with Bureaucracy, inertia for certain programs

2,0
23 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most benefits are solid, exception being no matching 401K which is kind of insane for tech. Embraces the use of AI for all employees.

Svantaggi

MongoDB is extremely dysfunctional from a marketing POV. The functional silos built a culture of no collaboration and just checking boxes of doing the same things over and over again. Leadership at the MLT level is out of their depth for what the business needs out of marketing to grow. There is arrogance encouraged by a bully CMO who has her favorites that can be held to different standards than others and it is abundantly clear. That attitude trickles down into all of MLT and never really offer solutions, just criticisms. Pay is lower than other companies for the same role. Lack of clarity of what it takes to get a promotion. Blatant disregard for Employee Engagement surveys that have been on a decline for years that leadership takes no ownership on improving.

3
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