Decent pay - Recensione dipendente - Customer Success Manager presso Monta

- new management changes recently have created a lot more stability and clarity. - priorities are clear and compensation generous - product is good - customers are great to work with - interesting problems to solve - huge investment in AI makes this a great place to keep up the pace and personal skills - learning and development is constant and great! -transparent culture - people are really great to work with! Everyone is super motivated and genuinely passionate about the product. - generous pay and compensation

It’s fast growing so understandably there are teething issues - you have to have the right personality to thrive in a place like Monta. It isn’t for everyone. Support as a function is chronically underpowered and this adds a strain across the business and to customers which needs attention. Start up mindset and fast learning is crucial. Direction from csuite can change regularly so you need to be on your toes CEO can be a bit tough to work with at times - high expectations but minimal investment to support such expectations.

- Used to be full of driven and competent people, now most talent has left or is demotivated by current leadership - Interesting industry and product

- C-level measures performance by sycophancy and used AI tokens rather than actual results. Fear is the primary management tool. Fear of being publicly shamed, fear of being targeted, fear of speaking up. The lack of psychological safety kills independent thinking and innovation. - Politics is all that matters. People who are great at self-promotion but lack real skills are the ones who thrive here. - The HR/P&C department is widely perceived as a joke and doesn't address systemic issues. Monta's culture has already gained a negative reputation in the Copenhagen tech scene.