6y
Thank you for your service! We don’t just hire employee call center reps who are just on the phones. We like to teach the people to think of themselves as professional communicators, because they are delivering a message to people every day, with every call. You see, every contact matters, and any time anyone calls in, that contact should be treated with significant care; we never know who’s on the line, what their day’s been like and how much they will appreciate our help.