Vantaggi
The role allowed me to draw on a wide skill set & gave me the opportunity to build strong, professional relationships with clients. I was trusted to manage my workload independently, which offered a good degree of flexibility day to day. Our small team worked very well together — we supported each other consistently, & there was a genuine sense of camaraderie within our office. I learned a great deal during my time here, particularly around self-management, communication, & client care.
Svantaggi
Despite progressing from administrator to HR advisor, I remained on the same base salary of minimum wage for the entire 5½ years I worked there. There was no formal training at any point, and I was expected to take on high-level tasks far beyond my role or pay grade. As we were based in a satellite office, we were often overlooked — it felt as though only head office staff were considered “real” employees. Interaction with senior management was rare, and when it did occur, it was often critical, last-minute, & lacked any sense of support or collaboration. Work carried out by our team was frequently claimed as management’s own, & requests for recognition, training, or pay adjustments were repeatedly declined. There was no clear route for progression, which ultimately led to my decision to move on.