Vantaggi
Let's be serious, Mo Tile has the best product offering around. They are constantly expanding their product offerings to include the latest and greatest. The customer is treated with the utmost respect and valued to the core. The central warehouse manager is incredibly talented and seems to always deliver on time. The design teams at the individual branches care about aesthetics and function, so you won't end up with something gorgeous, but completely impractical. The corporate training program is smart, extensive, and well intentioned. They put a lot of effort into creating the "Mosaic Experience." They allow corporate staff and the sales team to work remotely. If you want something imported from another country that isn't stocked at a Mosaic Tile warehouse, their import team is top notch in terms of getting product to the customers in a timely fashion. They throw fun annual staff retreats.
Svantaggi
The compensation structure is lacking for the corporate support staff and in the non-manager branch employees. The executive team is rewarded handsomely, while everyone else falls flat. If you can't afford to give your support staff at the very least, annual cost of living increases, why are some members of the executive team making $300,000+ per year? The corporate support staff is comprised almost entirely of women, while the executive team (4 people) is comprised of 3 men, 1 woman. My assumption is because women cost less to employ. There is almost no diversity in their corporate office. The breakdown is 3 African Americans to approximately 18 Caucasians. They used to 401K match 100% up to 6%, but that has disappeared and they only half match up to a certain dollar amount. The health insurance plans offered are usually top tier, but pretty expensive. The PTO structure is pretty terrible for anyone who has been there less than 3 years. Management always a conveys a sense of guilt on the employee whenever they want to use paid time off.