A Nightmare in Retail: The Reality of Being a Customer Service Manager at Myer - Recensione dipendente - Customer Service Manager (CSM) presso Myer

1,0
2 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Retail Experience: You’ll gain hands-on experience managing a team and handling customer issues in a fast-paced environment. Some Great Team Members: Many of the frontline staff are hardworking and genuinely try to do their best despite the conditions. Employee Discounts: If you actually have the energy to shop after your shifts, the staff discount can be a small perk.

Svantaggi

Nonexistent Support from Upper Management: You’re left to fend for yourself with little to no guidance, even when dealing with major issues. Unrealistic KPIs: Expectations are sky-high with no real resources or staffing to help achieve them. When you inevitably fall short, the blame lands squarely on you. Toxic Work Culture: The environment is built on pressure, micromanagement, and a revolving door of leadership. Most managers last less than a year. False Promises of Career Progression: They talk about fast-tracking internal promotions, but in reality, career growth is slow and based more on company desperation than merit. Performative Mental Health Support: Myer talks a big game about supporting employee well-being, but in practice, there’s little to no real help available.

Esplora altre recensioni su Myer

5,0
12 gen 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive environment and positive experience.

Svantaggi

Pay seemed below industry standard.

4,0
17 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Colleagues I had were great

Svantaggi

None that I can think of

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