Over work undervalued - Recensione dipendente - Consumer Service Representative presso NASCAR

Great start job i guess

lack of structure withing different departments

The role offered engaging work in the NASCAR environment, which was exciting and meaningful for those passionate about motorsports. Strong direct leadership and support during the initial period of employment. Collaborative team environment with interesting projects tied to the racing industry.

Limited job security. The company underwent multiple rounds of significant layoffs within my first year. I was laid off in the third round after being repeatedly assured during company-wide meetings that remaining employees were safe. Upper management appeared disconnected from day-to-day operations. There was a clear preference for external vendors over internal staff, even in situations where vendors required frequent correction on deliverables and client communications. Following a change in direct management, our team was deprioritized in favor of the third-party vendor, ultimately contributing to our group’s layoff. Compensation was below market rate for the responsibilities and experience required, particularly when compared to the company’s emphasis on executive travel and perks. The work environment felt increasingly corporate, with heavy focus on cost reduction and a reactive approach to performance management.