NFP

They pile on the work and don't pay more. - Recensione dipendente - Account Manager presso NFP

2,0

21 mar 2023

Account manager

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Hours, holidays, work-life balance. The company says they're diverse but the employees are not as accepting.

Svantaggi

The benefits are very expensive. I cannot afford health care even though I'm paying in the neighborhood of $200/month for insurance. The deductibles are ridiculous. Company organization is getting worse as time goes on. People leave, aren't replaced, and the work is left to the remaining employees with no appreciable salary bump. There is no clear path for advancement. Nepotism and favoritism are an issue as they can be anywhere else. However, allowing managers to punch down to customer facing employees even though many complaints is not an effective strategy for growth. I've personally seen multiple instances of racism from other employees to the public. Beware if you apply here. The higher-ups only pay attention to numbers. The human side of the day-to-day work is not considered when positions and clients are shifted around.

Risposta di NFP

Thank you for the feedback. First and foremost, racism in any form is not tolerated at NFP. Employees are encouraged to report any instances via our EthicsPoint hotline at 855-296-9085 or visit https://nfp.alertline.com. If you feel comfortable sharing more details on the examples you referenced please reach out to me directly. Regarding your other comments, we actively manage our healthcare plans with a focus on care quality and affordability. The realities of the market make this an increasingly daunting challenge, but we remain committed to improvements that are meaningful to our employees and their families. In terms of workload, an experience in which you feel overwhelmed and undervalued is definitely not our goal. We welcome a conversation focused on better understanding the issues and sustainable solutions. The success of our PeopleFirst culture depends on active and constructive employee engagement, from identifying areas in need of improvement to ideas for the specific improvements themselves. -Mary Steed, Chief People Officer

They pile on the work and don't pay more. - Recensione dipendente - Account Manager presso NFP

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