Great Entry Tech Job - Recensione dipendente - Technical Support presso NMI

3,0
19 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great culture and very nice people - Huge exposure in tech / payments / SaaS - You will learn a lot of info/tools that are used in other tech companies - WFH is optional (Great if you prefer WFH) - Above average Health / Retirement package -Generous PTO - Very nice HQ office

Svantaggi

- Belooooow market pay -High volume of work consisting of several different categories and products - workflow is heavy and disorganized (expect to wear many hats... basically all the hats but only viewed as "support") - Constant bugs/issues of the platform. (Hire better devs & PAY THEM) - Certain products are not even worked on by the devs anymore.. - Enhancements on the application take forever (constant reoccurring issues) - All eyes on profit (very tight budget low pay increases) - Lots of top management has left.

Esplora altre recensioni su NMI

5,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was a great experience!

Svantaggi

At the time, we didn't have unlimited PTO (now they do)

2,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fair Pay for labor done.

Svantaggi

Management does not understand what the products they sell are. They are out of reach with who does what in the company. They have reduced headcount 3 times in 2 years. 20% 10% 10%. They over sell and under deliver. Selling redundant processing but the manual failover is such a long process. In some cases none existent.

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