Struggling products, constant fire drills, and high turnover - Recensione dipendente - Customer Success Manager (CSM) presso Nakisa

1,0
4 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* Smart, hardworking, easy-to-work-with people * Lots of social events and free snacks * Exposure to large enterprise environments * Decent learning opportunities particularly for those early in their careers

Svantaggi

* Consistent loss of deals and clients * High pressure sometimes toxic environment with constant turnover * External advisors recently brought in openly disrespect internal teams * Priorities keep changing, teams are always behind * Strong investment on software development team while delivery and customer-facing teams are stretched thin * Too many new initiatives before existing products are ready, making selling harder and hurting client satisfaction * Managers own results but don’t have real authority * Decisions made without input from people actually doing the work

Esplora altre recensioni su Nakisa

5,0
23 gen 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great environment with a can do attitude!

Svantaggi

None at this time with anything.

2,0
18 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Easy to talk to executives - Lots of social events in Montreal - Good technology (not product)

Svantaggi

- Keep losing customers - Poor sales performance - Product lacks key capabilities and experiences - CEO is rarely visible - Leadership is almost completely removed from reality of customer experience and market - Constant turnover of employees - Nepotistic environment where strong relationships with the CEO trump everything like performance

1
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