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National General Insurance

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Stressful and unappreciated - Recensione dipendente - Claims Adjuster presso National General Insurance

1,0
29 mar 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I learned so much about the industry. I thank the overwhelming workload for 90% of the wealth of knowledge I now possess and the other 10% I learned from my coworkers/managers.

Svantaggi

Very heavy workload. Inadequate pay for work being done. The company has several levels of promotion within the adjuster position and each is supposed to have different workloads with the most experienced adjusters receiving the heavier workload. The system is faulty and management refused to correct workload or give promotions. It’s also widely known but rarely discussed publicly that upper management has a preference for a certain type of person who lives a certain type of lifestyle. Almost daily there was changes but no centralized system to find what processes were currently correct. So many areas where there could be improvements that would positively impact workers but it seems “big money” is spent on software updates and programs for tools that aren’t as smart as management thinks they are.

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance and management is quite supportive.

Svantaggi

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Svantaggi

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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