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National General Insurance

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A Farce of a Company - Recensione dipendente - Customer Service Representative presso National General Insurance

1,0
14 nov 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay I suppose, coworkers make the job bearable, strong glass windows to prevent you from jumping out

Svantaggi

The modern day corporation has been described a soulless, life sucking and in the words of Thomas Hobbes nasty and brutish. NatGen exemplifies in all these respects, whether it systems that don't work (which you are still held accountable for your work regardless if the tools or broken) to the fact you can literally feel that management knows you are disposable. And it makes sense! This is a company and if you don't submit to there absurd productivity metrics they'll can you and find some other yahooo off on the street who they can sweet talk about how great of an expanding company this is. If you need to put food on the table, you literally can't do worst because this company is literally the bottom of the bottom. Seriously, it makes Wal-Mart or Amazon look like Apple of Google in terms of the way they treat employees.

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance and management is quite supportive.

Svantaggi

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Svantaggi

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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