Disappointing - Recensione dipendente - Business Travel Consultant presso Navan

3,0
14 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Healthcare, Pay based on knowledge/experience, Resources, Remote or Hybrid in some states

Svantaggi

401k match is gone, micromanaging within management, stressful expectations on AHT working calls, chats and emails for a full shift, scatter resources and GDS that are not reliable, 90% goal monthly is ridiculous when most complaints is about the platform not the agent but there is only a 1 question survey, management are never on the same page and lead by personal expectations not company expectations. Inappropriate gossiping. You're given pto but made to feel like you're inconveniencing everyone when you take off. Managers look for any small reason to build a case and let you go or become inconsistent to the point you give up and leave.

Esplora altre recensioni su Navan

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun atmosphere and great people

Svantaggi

High quota expectations that change often

3,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Svantaggi

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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