Huge Structure Flaws - Recensione dipendente - Customer Service Representative presso Neiman Marcus

2,0
9 ago 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Pay is higher then most other retail customer service jobs - Majority of the employees are great to work with - Sometimes the company would give free food. - Starbucks and Jamba Juice gift cards (only like $5) - The Discount (specially when there are times with additional percentage)

Svantaggi

- Management even HR plays favoritism (Even though HR is suppose to be neutral) - Communication is just lacking in all aspects (through-out the company) - Customer's could get just plain nasty at times (it's retail) - No work life balance (if your looking for one, this is not the job for you) - You can never be honest with management cause they take it personal and it gets brought up in manager meetings (trust me, they will talk about you) - Customer Service is a hard department to move up from due to you have to have a "sales background" (No room to grow) - They do train you, but it's the bare minimum. - If you are a Sales Associate and you don't sale cause some positions are commission based, they will get rid of you. No Joke!

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5,0
4 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Svantaggi

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

1,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Employee discount and free samples

Svantaggi

A toxic environment where sales are almost zero because vendors are pulling their product off the shelf because their bills aren’t getting paid. They’re in the middle of coming out of a bankruptcy , if a client does come in, we usually don’t have the product to sell them ,only lines who are partially thriving is fragrance ! The hours are terrible. You get off work at nine and you’re expected to be back at 9:30 AM.

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