No leadership - Recensione dipendente - Manager presso Nespresso

1,0
13 giu 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The coffee is very tasty. The location is a block away from Grand Central Station, so it is a commuter's dream.

Svantaggi

I am sad to say that there is a lack of leadership at Nespresso US. Senior management (Mancom) has little respect for the organization. At the very highest levels, there is an entitled, pompous approach to interacting with people across the organization. Processes are confusing, cross functional cooperation is non-existent, and there is no shortage of people who enjoy causing others to fail miserably. Working in an accusatory environment gets old. Stay away from this disaster. I was shocked that this is a Nestle company.

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Risposta di Nespresso
9y
Hello – Thank you for your input. I hear your point of view, but obviously totally disagree with it and I will explain why. Over the past 18 months, I have travelled with my Mancom team to multiple locations across the U.S. visiting our Boutiques, Trade and business partners. I have shaken many hands at different levels of the organization with the same respect. Based on a recent internal survey conducted by an external provider, results show that employees were positive about our communication channels (above 80%). Additionally, when employees are asked about ‘coffee chats’ that you mention, over 75% approve and ask even for more… As a leader, these sessions allow me not only to be transparent, but also inspire and motivate employees. I appreciate the fact that our company culture did not meet your expectations. I wish you all the best to find a position in an environment that will fit better with your profile and needs. Should you like to provide more specific information regarding your experience, please contact me or our confidential employee help-line at 888-424-2409. Thank you for your comments, Guillaume Le Cunff President @ Nespresso USA

Esplora altre recensioni su Nespresso

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Amazing Awesome This is stupid

Svantaggi

Bad I hate that I have to types something. Out just show me what I want to see

2,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coffee credit Quarterly bonus Company Christmas party

Svantaggi

AI Scheduling, 25 year old computer system

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Risposta di Nespresso
2d
Hello colleague, Thank you for taking the time to share your review and for your continued contribution to Nespresso. We are pleased to read that you appreciate the coffee credit, bonus structure, and team events, as creating a positive and rewarding work environment remains a key focus for us. We also appreciate you bringing attention to your observations. We can assure you that we are focused on providing our teams with a schedule that is healthy and comfortable for everyone. At Nespresso, we aim to foster a dynamic and well-supported working environment, and feedback like yours helps us in reviewing our practices. We wish you continued success in your journey with us. Thank you.
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