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      NetDocuments

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      Staff Turnover is high! - Recensione dipendente - Account Manager presso NetDocuments

      1,0
      17 mar 2026
      Account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      High commission on sales, IF you make target. Annual high end travel trip if you make or exceed annual KPI

      Svantaggi

      Unrealistic sales targets. Pips when you don't agree with direct manager Large volume of internal training modules you have to complete on a constant basis Lack of support across departments Lack of internal communication High staff turnover across departments, which means incomplete supporting workflow gets lost. HR team is typical of a corporate company. Not there to support staff, they are information gatherers, destroying staff at every opportunity.

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      5,0
      5 mag 2026
      Senior engineering manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Engineering leadership is top notch.

      Svantaggi

      Lack of communication in the product organization and dependencies on dev ops slows teams down.

      4,0
      3 apr 2025
      Onboarding customer success manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Company is great and has its faults. Feel like the CS team is the only one quickly 'leveling up' but it takes a while to get ducks in a row. My experience has been pretty good, with usual frustrations. But after years in the legal industry and few years with ND, the OCSM is by far the best team I have ever worked with hands down. We are always busy but we support each other and the systems in place are pretty great, need a few fixes.

      Svantaggi

      Executive leadership talks about making strong, well thought out decisions but maybe they're thinking a little too long. Feels like we are being talked at as I don't really feel a connection with them.

      2
      avatar
      Risposta di NetDocuments
      1y
      Thank you for your thoughtful feedback. We're glad to hear your experience has been positive overall and that you feel supported by your team—especially within the OCSM group. We appreciate your insights around executive communication, UX challenges, and the partner training model. These are important areas, and we’re actively exploring improvements to drive clarity, streamline processes, and better support our teams. And thank you for highlighting your manager’s contributions—recognition is well deserved, and we’ll be sure that’s acknowledged. We truly value your perspective and the passion you bring to the team.
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