Customer First, Grow High Performers Culture - Recensione dipendente - QA Director presso Netcracker Technology

5,0
15 ott 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I completed 15 Years working with Netcracker. There are many Pros which I can think of every time whenever I post it here. This is my 3rd post and still my impressions on the below are very high, Laser Focus on the 'customers business aligned thinking', strategy and actions Customer aligned delivery models and approaches Appreciating and growing High Performers who are Loyal and aligned to the culture Great Technologies Emerging and Enhanced E2E portfolio Top-Class Proven Products Business Driven and Customer Focus Great Leadership Profitable Company (not easy with the kind of dynamics we see in the market and even during COVID Pandemic situation. Hikes and Promotions for the people continued even now...) Pay Per Performance Employee friendly HR policies (evolving..) More Challenges/Opportunities the list can continue grow.......

Svantaggi

As I mentioned earlier too, there is no need to invent these when you are so busy with the 'Pro's above. In my view, 'Unless you as an employee is not part of the solution at your level of capacity for improvements to solve the problems or to improve the process and practices', You are part of the Problem

Esplora altre recensioni su Netcracker Technology

5,0
31 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The environment around and with you will help you grow

Svantaggi

Nothing much to tell abt

4,0
8 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some historical context to start with. NetCracker was built by some of the brightest graduates of its time. It used to be an extremely successful scale-up because of a combination of two factors: 1. The right moment and place: a wealthy and fast-growing telco industry needed a fresh start in their systems to roll out the infrastructure the world is using today. 2. A business model based on consultancy-style principles: hire talented graduates and unsettled perfectionists, pay them pennies, work them to death, and make a reasonable margin because of that. It worked really well. And then they lost it all due to classic leadership failures and star syndrome. Key reasons to choose NetCracker: You will meet some of the most brilliant people here and make friends for life. You will learn how to make impossible things possible, and you will learn rigorous delivery frameworks executed at a level very few companies and people in the world can match. You will also learn team-based brainstorming of subtle and bold political maneuvering. And many other advanced skills you will probably never need anywhere else. This company truly values outcomes and those who can deliver. Their survival depends on execution, so high achievers have always been valued and quickly promoted. However...

Svantaggi

Number one bad thing you need to know (beyond working unreasonable hours for decades and learning non-transferable skills): There is a caste system. If you are 'delivery', you will never be admitted into the higher caste of western office decision makers, nor will you ever be equally paid. They will work you to death, promote you into even more impossible missions, but will never consider you at the same level, despite you owning the entire delivery process (revenue generation!) and managing teams of hundreds of people. NC operate in a highly chaotic and politically heavy environments of impossible transformation programs. They frequently commit to delivering programs that cannot be delivered, so they burn their high achievers to exhaustion and then praise a caste of politically savvy, non-tech 'managers' whose main role is not delivery but navigating the heavy corporate games of dinosaur-like or inertias telcos without any measurable outcomes. NC charge clients for software implementation, they pay you like you are doing some leisure product development, but in reality, company and tech teams at the forefront are driving painful full-scale transformations for which western-world consultants would charge $ thousands per hour. Ever heard of leadership skills? Forget about it. The entire leadership vertical has none, and no intention to develop any. (On the senior management level think of micromanagement, lack of EQ, team dysfunctions, lack of transparency, favoritism and all other toxic traits of poor leadership). Heard of things like QBRs, strategy planning, OKRs, etc.? Non-existent. Real program management or portfolio management? Non-existent. The entire workforce outside of Boston is treated like a body shop. No transparency of the company strategy. It’s both: there is no comprehensive strategy planning in place and a 'none of your business' attitude. The so-called department managers also have zero general management skills. No understanding of how to direct, plan, or execute strategy. And 90% of them don’t possess even basic people-management skills.

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