Horrible management - Recensione dipendente - Service Desk Analyst II presso Netrix Global

1,0
20 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They offered a Lot of overtime and good employee incentives ( potlucks, celebrations, outdoor meetings etc)

Svantaggi

Disclaimer: (Writting this cause the site requires contributions :)…..Netrix Global currently owns a MSP locatio that was previously “Contegix LLC” in Wyomissing, PA. This is the place I am reviewing NOT the entire Netrix Global or Contegix LLC Organization For starters they Overwork their employees since the helpdesk runs 24/7 and took on too much customers to handle so everyone is constantly overwork and managers are always offering overtime. It was a bit under pay and the worst part of all. Horrible management They’ve all known and protect each since the original company DSS and some from previous call centers. They are rude to employees in the l1 support, overwork them and have this “fear to lose your job” culture and atmosphere with constant write ups to justify sub par pay and yearly raise.

Esplora altre recensioni su Netrix Global

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management helps where they can and the employees are help ful

Svantaggi

Other than the removal of unlimited PTO none

3,0
24 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, minimal supervision, great experience developing skills with tools for remote support.

Svantaggi

Very little coaching or training, no merit increases or pay incentives, no room for advancement or encouragement to move ahead to next level.

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