Mind-numbing experience - Recensione dipendente - Dipendente anonimo presso Netsmart

1,0
30 mag 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are opportunities in every experience. Unfortunately, the experience at NTST may yield you more examples of what NOT to do and how NOT to do it, but if you subscribe to the theory that we are always learning, this is a case study in how to drive people and a culture into the ground.

Svantaggi

Blatant belittling, demeaning, and outright demoralization are applauded and behavior deemed as promotion-worthy. Rampant name-calling and personal attacks are served up from two individuals on a near-daily basis. You will hear colleagues publicly humiliated -- sometimes to their face and other times, it's just "more fun" to ridicule them behind their backs when they're on the other side of the building. If you are young and submissive, this is your place. Or if you're a foul-mouth (that would make a sailor blush), mad-at-the-world, chip-on-your-shoulder individual, that also seems to be held in high regard. To succeed, you should pontificate regularly, but never actually deliver anything. And make sure any record of you committing to delivery is never written down or distributed for others to see. If you are in the "chosen few", you can get away with publicly attacking people with vulgar venom and wrath -- and then joke about how you got reported to HR every chance you get, just to intimidate your peers and let them know you are untouchable. If you have the slightest ethical and moral code, or a hint of a backbone, steer clear. You will, many days, leave feeling physically ill and in shock at the behavior that is allowed. You should walk carefully with your back against a wall at all times so as to keep the number of knives you have to pull out each evening to a minimum. You will hear #values spouted like it's holy water from the pontiff-himself. These #values are in place to help them sleep at night. Words may matter to some, but it is often dismissed and scoffed at by a particular executive as "spin". It's hypocrisy re-defined and if you dare regurgitate the #values while trying to defend or support a colleague, you are in no uncertain terms, shut down. The attrition of the organization continues to increase at a startling level. They will refer to the staggering statistics as "not a good fit for the culture" and suggest any naysayers "need to be managed out." This is one point I agree with -- housecleaning is desperately needed, and it starts with the most-narcissistic individual in leadership. An organization run on fear and intimidation is a house of cards.

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3,0
9 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Full time hours are generally guaranteed however recently full time have been having their hours cut due to low census. Part time and PRN have barely had any hours recently with frequent shift cancellation and minimal to no shifts to even pick up. Fully remote is a pro Salary is ok for remote Fairly fast hiring process Have good values that seem to be at corporate however at the subsidiary (McBee) they are not practiced by leadership.

Svantaggi

Leadership is not “transparent” and often blind sides employees with significant changes. Retirement is a joke. Will only match a max of 2.5% if you put in 5%. You are 25% vested each year of service. No company stock options. No pension. Frequent shift cancellation. Leadership is two-faced and deceptive. Full time went from salaried position with FPTO (“unlimited”) to hourly with a significant change in benefits. Leadership gave no indication this was even up for consideration and instead scheduled a last minute meeting to drop the bombshell. Leadership has multiple levels—team leads are associates managers above that is a manager and executive leadership. Leadership fails to communicate even amongst their team. With the change from salary to hourly, team leads weren’t even aware the change was happening. Even more recently via email sent Friday after 2100 (which is super sketchy as that’s the shift end time and lets be real executive leadership is not working that late, it was intentional) executive leadership sent a GROUP email to all the part time people informing them they will be changed to PRN status with again no TRANSPARENCY ahead of time. Earlier in the same week there was a q&a meeting due to instability of clients and employee questions where nothing was mentioned about this possible change despite leadership repeatedly saying he was being transparent. Clearly not. Also the direct managers (team leads) were not even aware of this forced transition to PRN and had to find out from THEIR employees. PRN status employees are NEVER entitled to ANY kind of raise. Do not receive any company HOLIDAY pay despite being required to work holidays there is also no weekend or evening differentials common in health care jobs. FULL time are paid holiday pay hours for entire shift worked. Part time are REQUIRED to work half the company holidays and 8 hour shifts but are only paid 4 hours of company holiday pay. Job instability. Several mid level leadership have recently left and are not being replaced.

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