Jack of all trades, master of none. - Recensione dipendente - Dipendente anonimo presso Network Outsource

NetworkOutsource is a close, friendly environment where I have had the opportunity to grow as a technician, Project Manager and person. They focus on a wide range of IT solutions and services, with departments in Field Service, Helpdesk, high end network monitoring and support, project management, sales and permanent on site client support. The management team does it's best to keep in touch with all of their employees and managers, finding the best fit for each individual based on their skill set, customer service skills, teamwork & work ethic. Communication is key at this company and they have also implemented new applications and platforms such as Slack, Box and IT Glue to further improve the necessary tools to hand off work efficiently from both department to department and employee to employee. Past that, this is a company that cares about you as a person as well. When it comes to work, there is a close level of management, but when a personal issue or crisis hits, the company is there for you, to help in whatever you need in time and support without questions on every minute and moment. They really care.

The downside? It is a very hands on and hectic environment at times due to the workload and expectations that employees will need to pick up new skills and experiences quickly. There are certain times of the year where the already fast pace picks up even further and management does expect everyone to rise to the occasion. If you are someone that wants to hide in the corner, do your own thing for 8 hours, go home and stay to yourself, this is probably not the place for you. But if you are someone hungry for new and difficult challenges, this is the cutting edge company you want to work for, always learning and adapting.

Since it's a small company management is highly flexible, whether it's your start time or taking a personal day as long as you don't take advantage.

Departmental boundaries are not well-defined, making it difficult to ascertain who is accountable for what responsibilities.