Loaded with stress and constantly under the gun - Recensione dipendente - Corporate Vice President presso New York Life

Stay away from this company like the plague if you are in IT. After numerous failed attempts to revitalize the IT environment, that all failed due to the ineptitude of senior management from the CEO on down, the firm has now decided that the way to move forward is to replace numerous key positions with outsourced labor from India. I can see using outsourced labor to facilitate special needs where the talent does not reside in house, but the Help Desk and Network Operations? If they can't run these areas efficiently, then the leaders should be replaced. I have built and run successful support organizations in some of the toughest markets in the world, and I can tell you New York Life is failing solely due to the inability or unwillingness of upper management to do what needed to be done, and also their unwillingness to get out of the way of their people who are committed to moving the company forward. That's not to say there aren't people who need to go: There are, but that doesn't mean you replace everyone because of a few bad apples. New York Life will no longer "Keep Good Going" when they use strong arm tactics to push through one more organizational transformation that is doomed to mediocrity or failure as a result of managerial incompetence.