I loved it I started out in sales, ended up in billing and learned how to take all company calles. - Recensione dipendente - Customer Service Representative presso NewWave Communications

Tools, vehicle, fuel, and drive time all provided. Management is working hard to keep us involved in making decisions that affect our schedules and work. Really enjoy working here, even with some rough transition processes integrating with our new parent company. Management is taking time to listen to concerns from technicians and making a point to make sure they understand.

Management still has some issues with communicating, mostly regarding minor policy changes or remembering to keep techs informed when asked to look into something, but there has been much improvement for each of the last several months.

Decent pay, company vehicle, training, overtime. Fuel cards for vans. Company paid van maintenance, work phone. Commission, IF you can actually have time to be a salesman on top of a install tech.

A lot of overtime, then bosses complain about amount of OT, customer related trouble calls end up being turned into the techs fault. Averaged 12-15 jobs a day most crammed into 8-12 or 1-5 time frames with more added in open time frames that made 15+ jobs a day. Jobs you said would take 2-3 hours are given 30min to do. If you need help, dispatchers don't listen, so you have to run a drop across an active road or call PD to shut it down temporarily. Longest day I had there was 18 hours, no break or lunch, started at 7am finished after midnight that night plus a drive home of over an hour.