Toxic work environment - Recensione dipendente - Technical Support Agent presso Nextlink

1,0
13 gen 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Only pro is that they don't require certification for a job and you can learn something new if your trying to get into an IT role or Telecommunications.

Svantaggi

Toxic work environment, bad management style, lack of opportunity, biased management towards certain people. Supervisors with power struggles, people in roles that should not be like leads, supervisors, managers and QA personnel. Racist employees.

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5,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay Work truck Benefits

Svantaggi

Time on outages can be cumbersome at peak season

4,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Relaxed atmosphere -Felt backed by management -Training was engaging and thorough -Great at developing talent -Hour lunches

Svantaggi

-The pay is a bit low compared to competitors -lack of communication between field teams and support, mainly when there are tower outages, we had no timeline to provide customers -have to jump trough hoops to set up a service call since there so few technicians to spare

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