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      NiCE

      Azienda coinvolta

      Recensioni su NiCE

      Nice people: bad management, procedures and customer service - Recensione dipendente - Dipendente anonimo presso NiCE

      2,0
      24 mag 2012
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Most of the people in NICE are great to work with. They are all very friendly and helpful. Pay is average for technology sector, with a good bonus available.

      Svantaggi

      My opinion is: -Management - extremely poor leadership -Working hours - think sweatshop, expect to have no personal life. -Poor career progression - don't expect promotion unless you're there a very long time. -Pay-rise non existent for last few years. so salary falling behind competitors. -Extremely political, with different divisions working against each other. -Polices and procedures are antiquated and long winded. -Internal systems are poor and do not fulfill business needs. -Customer service - customers are definitely not the focus for NICE, if anything more of a hindrance. -Company centered on Israel, many of the managers in other countries are from Israel, which does not help with regional understanding and differences.

      Esplora altre recensioni su NiCE

      5,0
      29 mag 2026
      Software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great company, Good tech stack, and engaging team

      Svantaggi

      Pay scale, benefits are weaker compared to other companies of this size

      4,0
      25 feb 2026
      Sales development manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

      Svantaggi

      The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

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      Risposta di NiCE
      2mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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