It must be the money..... - Recensione dipendente - Support Engineer presso NiCE

3,0
4 mag 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is decent. If you're good at your job, you'll never have to worry about losing it. You'll never be furloughed or laid off. Promotion opportunity is available fairly often. Decent location in South Denver, north Tech Center

Svantaggi

Middle management has a serious problem of a revolving door in the Denver call center. If you're a regular engineer, you can honestly expect to have a new boss every 8 months or so. Dealing with that whole learning curve/proving one's self process is often more exhausting than the job itself. Policies change from week to week, which makes the company feel like its in its infancy, and not the established global company it is. Middle management seems to always consist of a promoted engineer with no leadership or personal skills, or someone that DOES have call center leadership experience, but knows nothing of the product and never takes the time to learn. It's almost enough to make you laugh seeing how often this seems to repeat over the years.

Esplora altre recensioni su NiCE

5,0
16 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

Svantaggi

As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

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Risposta di NiCE
1mo
Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
3,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The product itself is strong, and the market position of the company opens doors

Svantaggi

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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