3 mag 2017
Risposta di Nine9
8yHello,
It looks like it's been almost a year since your review and we're sorry to see you had such a negative experience. We never want to hear an employee didn't enjoy working for us for any reason but it does sound like you had a few perceptions about our company that we've been able to change with 100% certainty. We're very happy to say that we've made some improvements to our benefits company-wide and feel that our customer service team is exceptional. As with most reviews, the term 'scam' seems to be used when someone is unhappy with our company. While we can understand that knowledge about our unique organization may have been lacking in the past, we would never scam someone. Our company has been doing business with aspiring talent for over 15 years now. We continuously strive to make sure that every perspective talent who contacts us and walks through our doors realizes that our purpose and passion is to help fulfill their dreams. It's true that we're willing to work with everyone because Nine9 wants to prove that the 99% of talented people have a place in this industry. All too often we hear about agencies turning people away because they 'didn't have the right look.' Unfortunately, it seems we didn't share this view about the industry in its current state but we can respect your opinion. We don't want to be seen as an agency and I've been diligent in sharing information about our company to explain that we are very much a different organization. I've also been very diligent online to inform our potential talent about the cost of our service and what it entails. As we move forward this year, we'll be sure to continue with this trend and share as much knowledge about Nine9 as possible. We understand the job may have been very demanding as you worked in a busy market and we apologize if you felt overworked at times. We do hope you found a more fitting career path and that you're finding great success. Our door remains open and additional feedback is always welcome so we can become the best employer this industry has ever seen. Please share anything else that comes to mind with me at jeremy.smith@nine9.com and I will make sure it makes it to our CEO. All of us here at nine9 wish you the very best!