Vantaggi
Some of the nicest people to work with at the street level. Very proactive about training.
Svantaggi
Some of the most incompetent and unprofessional leadership I have ever seen. Between allowing volunteers to run important operational and administrative leadership functions with little to no training or experience to hiring poorly qualified paid staff to work in management, this place is a mess. How do you bring in people that have been kicked off multiple other agencies and then allow them to be part of your leadership? How do you not have a single properly trained HR staff member or outsourced HR for handling of HR related issues? There's a reason for the constant hiring and high turnover, and it's definitely not the call volume.