Worked for 8 years - Recensione dipendente - Customer Service Representative presso Northgate

3,0
5 lug 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great bunch of people

Svantaggi

Long hours, stressful at times, not many benefits

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Risposta di Northgate
6y
Thanks for your review - one of Northgate’s biggest strength is the people who work here - they really are a great bunch! We’ve heard the feedback about needing to improve our benefits and hopefully you will have heard that this year we are working on improving these for all non-managers. These improvements will see the launch of Company Sick Pay, Alignment of FTE hours, Rationalisation of all terms and conditions, enhanced Maternity, Adoption, Shared Parental and Paternity leave and the introduction of paid ‘Care of Dependants’ leave. We have also launched the new Health and Wellbeing programme ‘Northgate Fuel’ which will offer all staff access to everyday discounts, advice and support on staying healthy and an employee assistance programme for when things get tough outside work. As a current employee, make sure you sign up for Northgate Fuel - ask your manager or HR for more details or see the intranet for a link to the platform. Andy Cast Head of Organisation Learning Design and Development

Esplora altre recensioni su Northgate

5,0
23 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to learn and grow with.

Svantaggi

Sometimes it seems like they lack direction.

2,0
26 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pays the bills, Good BDM team.

Svantaggi

Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

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Risposta di Northgate
2y
Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.
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