A once good, but now run of the mill treatment center. HORRIBLE management, HORRIBLE turnover. Profit over Patients - Recensione dipendente - Registered Nurse presso Northpoint Recovery

1,0
26 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-I would say that the pros WERE the amazing staff. -This place truly had some of the nicest and most caring staff I have ever had the pleasure of working with. Unfortunately they have all left during this horrible period of mismanagement (and when I say horrible period I mean the last 2.5-3 years) -Pay is good vs other treatment centers but laughable compared to any place with a union. -...They paid my paychecks? Although our CEO told us we needed to tighten our belts once when he cut everyone's hours by 40-60 because their growth model is far too aggressive. -They make around $17 million a quarter and still forget to pay people, and make excuses for why staff cant have resources

Svantaggi

Lets make this VERY clear. You do not need any more management, Northpoint Recovery will fire you from a ground level position and replace you with a **New** manager. I say this facetiously, but on a very real note, if you put in your two weeks they generally just walk you out within a few days. great company culture. I'm surprised there isn't a Vice President of Lavatory Services yet, they just supervise the bathrooms. In all seriousness, this place was a wonderful place for 2 years, they caredabout patients and did well by their staff. They had core values they stood by. That is no longer the case. I worked here for a long time and I have taken time to try and settle my thoughts before writing this. This place will put as many middle managers that they can burn out in 4-6 months between you and the main administrators/investors as it can. You will have no voice, we fondly called it the "Echo Chamber" They imported and hired a manager who regularly talked down to females and referred to nurses as "A license" just to use him as a scapegoat for the equally bad senior management. Then they fired him and said "look we helped you". HR is nefarious and not trustworthy, heard numerous times through the paper thin walls in the offices speaking poorly of core staff, including ones going through personal issues that needed to miss work for viable reasons. You don't want to work here.

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Risposta di Northpoint Recovery
1y
We appreciate you sharing your concerns. We regret to hear you felt you did not receive the level of support from management that we aim to provide. At Northpoint, we respect every team member and want to ensure you have the best possible work experience. We value your work and want to ensure that all employees are paid for all hours worked. Please reach out to Human Resources if you believe that you were not paid correctly, at any time, so that we may assist you. Please know, we don't tolerate any sort of discriminatory behavior and ask that this behavior be reported to Human Resources. Thank you for your dedication to the Northpoint team, and best of luck moving forward!

Esplora altre recensioni su Northpoint Recovery

5,0
25 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's a good place to work

Svantaggi

Mission-driven work isn't for everyone

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Risposta di Northpoint Recovery
9mo
We appreciate this encouraging feedback about your experience here at Northpoint. We look to our team members to provide open and honest feedback so we can create the most supportive work environment and experience for our team. Thank you for being a valuable member of our team, and we look forward to your continued success with us!
1,0
18 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong sense of camaraderie among clinicians, built through navigating shared challenges within the organization.

Svantaggi

Lack of accountability from management, minimal training and clinical support, and insufficient oversight for complex cases. Unrealistic expectations place clinicians in ethically concerning situations without proper guidance or support, and these challenges continue to escalate over time. Clinicians who attempt to set appropriate boundaries may be singled out or treated as a problem, with pressure and intimidation from corporate to move forward regardless. There is little sense of trust or psychological safety with leadership, as clinician concerns are frequently dismissed or reframed in ways that invalidate their experiences—even when multiple clinicians report the same patterns. These issues contribute to high burnout, high turnover, and negatively impact the quality of care provided to clients.

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Risposta di Northpoint Recovery
2mo
Thank you for sharing your feedback. We genuinely appreciate your insights as they help us understand the experiences of our team members. It's clear that you have strong feelings about the challenges faced within the organization, and we take those concerns seriously. We strive to foster a supportive environment and recognize the importance of accountability and training for our clinicians. Your observations about management practices and the need for improved communication and support are valuable, and we are committed to addressing these areas. Creating an atmosphere of trust and psychological safety is essential, and we will work on ensuring that all voices are heard and validated. We understand that change takes time, but please know that we are dedicated to making meaningful improvements in our leadership approach and overall support for our clinicians. Thank you again for your candid feedback, and we wish you the best in your future endeavors.
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