Vantaggi
The work onboard is easy. Passengers are mostly nice, know to expect very little, therefore do not moan and complain.
Svantaggi
A lot of the cabin crew unfortunately. There is quite a mix of crew. Some from carriers such as BA, Virgin Atlantic, Emirates. Also from charter airlines like Monarch, Thomas Cook etc...the majority of these crew are professional, hardworking, a pleasure to work alongside & focus on delivering excellent customer service, as trained by their previous airlines. However, there are also a large number of ex Easy Jet & Ryan Air crew, most of whom are absolutely dreadful, and embarrassing to work alongside. They have zero customer service skills, everything is too much trouble, they are not even pleasant to work with. It’s quite shocking to me how these people even consider themselves remotely suited to a customer service based role.