Vantaggi
Nice work environment, happy atmosphere, casual uniforms
Svantaggi
Minimum wage to start no matter what your experience! Absolutely no room to move up or grow at all. For the amount of work you do here which can include many other things than just helping customers, no one is paid enough up front. The frosters make almost double just for frosting the cakes! If your a guest service representative you not only have to help the customers, you have to restock constantly, then go in back and hot glue millions of the different decorations together because the company is to cheap to have them pre-made so basically the workers up front put every single little decoration together whether it be glueing, making bows from scratch, or origami'ing crap together! No one told us we'd have to do that. & when you get really busy and decorations are low its a nightmare! We basically do everything, management does nothing, & we get paid crap. Theres 16 year olds that work part time to fill in and we make the same amount even though me and other works have been in retail and have 3X experience. Its just one of those places you realize you won't go anywhere.