Employee beware (unless you're a straight, white man) - Recensione dipendente - Dipendente anonimo presso Novacoast

1,0
26 ago 2019
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Only one - you have to work from home

Svantaggi

It seems great until you realize you are trapped in the job, very stressed out, and severely underpaid. Compensation is commission based only. If your direct supervisor doesn't like you and gives preferential treatment to another employee, that means you can't make ends meet. They will make you earn every penny they pay you, and often make you work for free. They will even request repayment on past paid commissions if the customer finds even a tiny flaw in the work performed - WITHOUT getting input from the employee. Frat boy company. Not a straight, white male? Don't work here. Straight, white males get the best work and the highest pay, awarded with fancy trophies and sent on tropical vacations while everyone else fails to make ends meet. Straight, white males can get away with ANYTHING and stay employed and well compensated including outright racism in front of customers, failure to meet basic employment requirements, blatant disrespect for coworkers, and be rewarded for that behavior. Tight clique at the top level. HR defends all of the malpractice of the executives. Have a question about person X's actions and call HR for advice, get told conversation is confidential, then a few days later HR calls with Person X on the line to discuss questioned actions - with no warning! This is NOT appropriate. Don't bother pulling facts into the conversation, if it doesn't support making the frat boy executives look good, they will be discounted. Females should avoid this company unless they are applying for office support positions (the prettier the better for these frat boys). Specifically in the Operational organization - women suffer substandard treatment and management refuses to acknowledge the disparity.

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5,0
28 gen 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unlimited room for growth, unlimited help from peers, remote work offered, flexible work hours if needed, no micro-managing, and overall just a good work life culture.

Svantaggi

Some managers have a lot on their plates, making it hard to be available at all times.

1,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive coworkers at the peer level Opportunity to learn complex systems early on Exposure to large-scale billing processes

Svantaggi

Contradictory performance feedback followed by termination without completing the 90-day evaluation period No defined performance metrics, goals, or written feedback provided Inconsistent and unclear expectations around availability and work hours Unequal enforcement of standards across team members Lack of managerial oversight and limited access to direct support Unrealistic expectations for new hires to take ownership of complex systems without proper training Unprofessional and inappropriate comments tolerated within leadership Approved, legally required absence later cited as a performance issue Poor communication regarding benefits and onboarding support Termination decisions appeared subjective and not based on documented performance

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