My experience with Novacoast - Recensione dipendente - SOC Analyst I presso Novacoast

4,0
19 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had a really great time working at Novacoast. Every single person i got the opportunity to work with was really helpful and helped me lear a lot. The management was great. Especially the Manager Ian, he was really accommodating to the new team members, did his best to help everyone when ever someone messed up.

Svantaggi

Need more people in the soc to divide up the work load.

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5,0
28 gen 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unlimited room for growth, unlimited help from peers, remote work offered, flexible work hours if needed, no micro-managing, and overall just a good work life culture.

Svantaggi

Some managers have a lot on their plates, making it hard to be available at all times.

1,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive coworkers at the peer level Opportunity to learn complex systems early on Exposure to large-scale billing processes

Svantaggi

Contradictory performance feedback followed by termination without completing the 90-day evaluation period No defined performance metrics, goals, or written feedback provided Inconsistent and unclear expectations around availability and work hours Unequal enforcement of standards across team members Lack of managerial oversight and limited access to direct support Unrealistic expectations for new hires to take ownership of complex systems without proper training Unprofessional and inappropriate comments tolerated within leadership Approved, legally required absence later cited as a performance issue Poor communication regarding benefits and onboarding support Termination decisions appeared subjective and not based on documented performance

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