Novant billing nightmare - Recensione dipendente - Billing presso Novant Health

1,0
15 ott 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. It was a job.

Svantaggi

Was told to purposefully and wrongfully bill patients. Double and triple billing was the norm. We were told to make sure that there were errors in bills sent to patients. Many times we were instructed to make sure that bill,s were sent prior to insurance payment so Novant would get a much higher amount paid by the patient. This was because we were told that 20% or so of patients just pay their statements and don't check them. This resulted in millions of extra profits for Novant. This is illegal and should be criminal. I left because I wanted no part in this.

Esplora altre recensioni su Novant Health

5,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good morale and overall sense of belonging

Svantaggi

fast paced and poor management at times

3,0
22 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, benefits, time off, and they strive hard to make employees feel heard. Not afraid of change or doing something different. Definitely a lot of effort in turning feedback into action.

Svantaggi

Corporate smothers the smaller offices. Way too big and everything is way too detailed to where nothing is easy to find or understand (policies change almost weekly). IT is outsourced and not helpful. Everything is cheap. Employees feel like pampered cattle. "Float" is only for bigger offices and isn't guaranteed. They will short staff you in a heart beat and tell you your burn out is "growing pains". Raises and bonuses are pathetic. Better compared to PHC, but when the CEO earns 6+ million every year and all we are given is $400 bonus and a 1% raise because we didn't reach impossible goals = not fair. 8-5 M-F is not ideal for healthcare. Bring back more Friday at noon hours.

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Risposta di Novant Health
2mo
We appreciate you taking the time to share your perspective on communication, resources, and compensation. Feedback like yours helps inform ongoing conversations as we continue working to support teams across all locations. Thank you for the care and work you provide every day.
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