Patient Services Representative - Recensione dipendente - Patient Services Coordinator II presso Novant Health

3,0
3 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company provides good benefits and working conditions. They encourage further education. If your clinic met the marks that they set for you, such as patient satisfaction, timely appointments etc. each employee would receive a bonus. This was on top of the regular company profit bonuses they give annually.

Svantaggi

Company did seem to be very profit driven. Collecting co-payments was a MUST and if you failed to do so you would get written up. Administration needs to take employee complaints more seriously. The family clinic where I worked went through 4 front desk people in the less than 3 years that I was there. They left because of dissatisfaction with management. There were so many changes being made, no consistency or true leadership.

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5,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good morale and overall sense of belonging

Svantaggi

fast paced and poor management at times

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Risposta di Novant Health
1w
Thank you for sharing your experience. We’re glad to hear you’ve found a strong sense of belonging and positive team morale during your time with us. Creating an environment where team members feel connected and supported is important to the work we do. We also appreciate your feedback regarding leadership. Insights from team members help inform our ongoing efforts to strengthen leadership development and support teams in fast-paced healthcare environments. Thank you for all you do to provide remarkable care to our patients and communities.
3,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good co-workers. Everyone helps each other out.

Svantaggi

Hiring team doesn’t know basic specifications of the job they are offering which leads to being mislead about specifics of the job you are offered. Yearly bonus is based on things the nurses cannot control. The yearly bonus was lowered this year.

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