Vantaggi
Family owned business, you work directly with the owners. They will go above and beyond to make sure there is a comfortable work environment and everyone is accommodated and able to do their best. Owners and management will do what it takes to ensure employees have the tools to succeed. Industry is government financial reporting compliance software, which is very stable and unlikely to see major downturns in response to current events. Lots of opportunity to develop new skills.
Svantaggi
Very technical niche industry, requires a lot of training and specialized knowledge to become proficient at the job. Due to the small company size, employees are expected to perform multiple roles. A technical support rep, for example, would be expected to do support, do software testing, maybe some documentation work, possibly some light scripting if they have aptitude and interest in it.