Amazing Place to be - Recensione dipendente - Sales presso Nucleus Security

Nucleus is a great company with some incredible people. It is hard to list all the benefits of working at Nucleus, which is reflected in our growth, culture, and industry respect. Clear mission - it is obvious why what we do matters. We get to work with the most important organizations in the world. You will never question why you're here. Innovation - Nucleus truly is a leader in the space for a reason. The push to innovate and be creative in problem solving is awesome. Supportive Leadership - the reason you can be creative in problem solving is because you are given a lot of trust. When you work at Nucleus, management trusts you to get the job done and they support your career growth. Teamwork - Sales and engineering hang out with each other at offsites on purpose, do I really need to elaborate? Recognition - Everyone is excited about the contributions of others. It really feels like we all win when someone wins. Strong benefits - Nucleus has very strong benefits packages, and they listen to you when you have any concerns. This isn't going to be a FAANG benefits package as a remote company, but very strong in many areas, and above normal market for sure.

Nucleus is a remote company, which means that it can be challenging to built a culture across the business. Expect that there may be frustrations with getting people on the phone sometimes just because of being remote and so busy. It is fast-paced. If you're not careful then you will find yourself wanting to keep working because of how exciting of an environment. You need to make time to disconnect.

Product is decent, there is not enough investment in the Product team. They are overworked. Results in customers being unhappy A LOT! Customers leave often.

Terrible management on some teams. The COO of Customer Success does not manage his CSM Manager, and lets him get away with everything. The CSM Manager is a terrible leader, SUPER micromanager, promotes a lack of trust within the team. He overpowers his team, even on customer calls, which makes CSMs look like they don’t know anything in front of customers. This guys (CSM Manager) ego is ridiculous! This causes a very NEGATIVE wave across the company. People that are stressed out go behind your back and tell on you about random things that are untrue, instead of speaking to you to improve as a team, 1:1. Managers believe all negative things and don’t believe your side of the story. HR is terrible, unprofessional at the highest level! I saw the Head of People (HR) throw a fit at a team event, because she was stressed out. I have seen multiple people that were terminated for random, made up stories and HR simply says, “We can fire you for anything.” Terrible, because the product is decent, but some of the Managers destroy that idea!!!!