Underpaid, understaffed - Recensione dipendente - Sales Advisor presso O2

1,0
10 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No pressure at all. A much more friendly and comfortable sales job.

Svantaggi

Always understaffed, unsupported and pay is terrible. Lots of angry aggressive customers allowed to do anything, staff always in the wrong in eyes of head office. Have to just put up with everything. Can't resolve anything, it's all the companies issue that you can't possibly solve, o2 is just terrible. Oh and can't understand how o2 will survive, most customers walk out laughing at our prices.

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Risposta di O2
4y
Thank you for taking the time to leave a review and for highlighting your positives and cons of your time with us. We are unsure as to when you worked for us but in terms of some of your points we recently updated our starting salary for advisors to over £20k which is in line with our competitors an in 2021, we were awarded Network of the Year at the Mobile Industry Awards, for going above and beyond to provide our customers with a top-class network experience, celebrating innovation, customer care, and technical excellence. We appreciate that at times we don't always get things right and customers might not be happy but due to the industry we work in that is part and parcel of the role but as a company we would not tolerate aggressive customers so we hope that if you did experience this that you reached out to your Store Leader for support and advice. We trust your career is going well.

Esplora altre recensioni su O2

5,0
12 gen 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good place to work full time hours

Svantaggi

None I can think of

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Risposta di O2
4y
Thanks for taking the time to leave a review and we are really pleased that you feel it is a good place to work. Thank you for being part of TeamO2.
1,0
3 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of foot traffic and leads

Svantaggi

Terrible upper management and payroll

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