Vantaggi
I liked practicing in the same moment we learned a new command (alongside trainer). Please pace accordingly. Jennifer R has the patience of a kindergarten teacher. I hope she is recognized for this and properly compensated. Using chat GPT for call practice was very innovative, it felt weird- possibly because it's new. Need some guidance for usage.
Svantaggi
Why did we listen to a bad call? Would like to understand PROPER call flow before learning polar. Why do we need to take notes on things in the knowledge system? Felt like UK reps where very interruptive/had to repeat almost all directions/seemed unfocused. Felt there was a large amount of wasted time. System access/permissions delays delayed overall training Cannot copy/paste info from snip its- please copy and paste into chat as opposed to using snip tool The terminology- told we are going to write this down/want to write this down. It was highly stressed that we cannot use pen/paper- need to change verbiage, as this causes confusion. Being asked to follow along on polar- but also being dropped info to take note of. Please allow time to take notes and follow along at the same time.