Very sketchy company makes it difficult to get paid - Recensione dipendente - Territory Sales Lead presso OSL Retail Services

1,0
5 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only pro is a small discount on cellular service but no one in the organization knows the correct details or the correct process to actually get set up with the discount making it very difficult to take advantage of the one plus to the job

Svantaggi

#1 they will find any way possible to not pay you, for hourly, for commission, for mileage, for other bonuses. Management does not know or share appropriate amounts of information or data for employees to take advantage of bonus structures. Management either purposely or by accident lies to staff about the comp structure. I personally have been trying to get assistance with mileage that they have owed me since 11/1 and have dedicated hours trying to communicate with the osl team and their company that tracks mileage reports to no avail. Over 60 days, 12 emails, phone calls, text messages. No one wants to help or no one understands how to help. Im talking like 400 bucks max. Seriously should not be a big deal or so difficult but it is. On top of this the reps i worked with know so little information that people who bought phones were unaware of what they were getting into and what they were paying the majority of the time. Walmart when short staffed will take any walmart electronics member out of the electronics dept leaving the osl rep to be forced to run register for all walmart electronics purchases and forcing the rep to assist with any electronics item that needs to be removed from the glass cases. Seriously, work anywhere else. Osl will be a blip in your career timeline after you see first hand how awful it is to be part of the company. The district manager shares with me that his boss threatened them to not submit their commission to them on a conference call unless they hit more targets that their leadership was creating on the fly. Bonuses they had already rightfully earned, threatened to be withheld as a punishment. Again I cannot stress enough, dont work here.

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Risposta di OSL Retail Services
2y
Hello, thank you for connecting. Please know we take these concerns seriously and are escalating your review. Thank you again.

Esplora altre recensioni su OSL Retail Services

5,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can run your business how you want. Uncapped commission/bonus earnings. Those who work hard will be taken care of.

Svantaggi

You will put in the hours but keep the vision of success and it pays off tremendously.

3,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy job application, in an world where "no answer" job listings and automated ATS rejections are an all-time high Commission that allows you to earn an extra $400-800 for top-performing Mobile Experts. Check out as many cables, cases, and chargers, they add up! Isn't really physically demanding for a $14-15 dollar job. 50% discount on AT&T, Verizon, and a lifetime 20% discount on T-Mobile with Experience More/Beyond plans.

Svantaggi

Very luck-based. This job is more luck-based than skill based. Therefore, it easily ends up to where most locations that have the best sales are ones that have the highest demand for phones. In my district, one location barely gets any sales because of nobody wanting to work there and lack of demand. Customers will get denied very frequently, especially with the "Call Wireless Order Support" denial which is on the carrier's end, and the red "Sorry..." denial, the latter where Walmart declines it for potential "fraud" and the T-Mobile denial stating "customer not approved for carrier installment plan". District Managers encourage Mobile Experts to lie about the first bill to flip prepaid to postpaid. I strongly recommend T-Mobile as it doesn't have the activation fee for Android phones. Verizon also has the highest price which makes them not recommended for lower-end Android phones but better for iPhones, considering it'd always be more expensive to go with Straight Talk upfront than postpaid.

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Risposta di OSL Retail Services
1mo
Thank you for taking the time to share your insights. We appreciate your feedback on both the pros and cons and your perspective is valuable in helping us improve the experience for our team and customers alike. Wishing you all the best, thank you again.
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