It's fine for now - Recensione dipendente - LPC Therapist presso Octave

3,0
29 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay for insurances that are known in my area to be very low reimbursement

Svantaggi

The EHR they use is atrocious. The way they schedule and charge clients has led to a few clients ending treatment, and they blame me because they think I'm in charge of those practices. I feel gross being "in bed" with a venture-capital backed company but I'm a single parent who wanted to diversify my income streams.

avatar
Risposta di Octave
6mo
Thank you for taking the time to share your feedback and experience.. Attracting and retaining top clinical talent is one of our highest priorities, and we are committed to providing compensation that reflects that expertise. We are sorry to hear that some of the operational aspects of the work have been disappointing. We’re always looking for ways to improve the experience of therapists like you, so thank you for sharing your thoughts so we can make improvements. We appreciate your feedback as well as your dedication to client care!

Esplora altre recensioni su Octave

5,0
26 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Helps building caseload Respects work life balance

Svantaggi

Paperwork is a bit hard to manage

3,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Payouts are the best of any company I've been with, have sent me great clients, and many of which have been in person which I want more of.

Svantaggi

The EHR is awful, especially if you are neurodivergant. Even one staff admitted to me that the system is not intuitive. Hard to learn, easy to make errors, and you have to send emails to staff just to help you fix issues before you're paid. And you have to take 6-7 steps (I counted) just to check email and address a nitpick error (didn't hit all the right buttons to make your note and calender line up) which result in a delay to your payment. Also we have to reference a calender to have our notes on time or wait another 2 weeks to payment.

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